Policies

Welcome to the Auris Apothecary online storefront.

Users who wish to make an account for streamlined integration & additional benefits can do so on the Account page.

Please alert us to any issues you encounter with our system through email : AurisApothecary@gmail.com

Regarding Sold Out Releases: Though we have run out of copies for sale, there may still be a few available locally at both TD’s CD’s & LP’s or Landlocked Music, as well as on the Discogs Marketplace from individual users. Contact them to discuss further if interested.

We greatly encourage you to support a record store and purchase from them for the cheapest price. If your local store doesn’t carry our releases, please ask them to!

Shipping Costs

+ After selecting items, visit the CART page.
+ Choose your country from the Shipping Calculator dropdown menu
+ Click “Update Country”
+ An exact shipping rate will be automatically applied to the cart
+ Proceed to Paypal for Checkout

Order Confirmation

After successfully placing an order with us, you should receive a payment notification email from Paypal with a transaction ID as well as a confirmation email receipt from our shop with an order number and complete order details.

Tracking Numbers

All orders in the domestic United States include tracking and delivery confirmation through Paypal. When the order has been packaged and prepared for shipment, you will receive a new email from Paypal with the tracking number for your order.

The Fine Print

By purchasing & completing a transaction through the Pharmacy, you agree to the terms listed below. Read everything carefully.

1. Packages in the Continental United States have a delivery time of between 2-4 weeks on average. Orders for the rest of North America, as well as all other International packages, vary in transit time from 4-8 weeks depending on the respective country’s customs process. We are not responsible for any variance in these estimated time-frames due to postal delays.

2. If you file a Paypal dispute within 1 month of ordering your items WITHOUT contacting us first, you will be permanently and irrevocably blocked from all purchasing in the future. An email inquiry will be treated with more respect than a defensive Paypal dispute from an impatient customer. Take heed.

3. To redeem downloadable attachments for the products that have them, customers MUST login to or create an account with us in order to access the files, as they are located in the MY ACCOUNT dashboard. Any customers who fail to create an account will lose the privilege of the accompanying digital material.

4. By creating an account with or purchasing from the Pharmacy, you consent to us adding your email address to our mailing list, with the option to unsubscribe at any time.